Sales policy

Effective Date: January 7, 2025

At Metatechrig, we aim to provide our customers with a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order with us, you agree to the following terms and conditions.

Metatechrig
Hotline: (201) 389-6480
Address: 88 N Franklin Tpke, Ho Ho Kus, New Jersey
Email: info@metatechrig.com

1. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure the accuracy of product descriptions and stock levels. However, we cannot guarantee that all items will be available at the time of your purchase. In the event that an item is out of stock or unavailable, we will notify you and provide alternatives, including the option for a refund or backorder.

2. Pricing

Price Accuracy: All prices listed on our website are in U.S. dollars and are subject to change without prior notice. We reserve the right to correct any pricing errors, whether they appear on our website or in any promotional materials.
Sales Taxes: Sales tax will be applied to all applicable orders in accordance with state and local laws. The tax amount will be calculated during the checkout process based on the shipping address provided.
Discounts and Promotions: From time to time, we may offer discounts, promotions, or special deals. These offers are subject to change and may have specific terms and conditions, such as expiration dates or product exclusions. Only one discount or promotion can be applied to an order unless otherwise specified.

3. Order Processing

Order Confirmation: Once you complete your purchase, you will receive an order confirmation email containing the details of your order. This confirmation serves as acknowledgment of the order being placed.
Payment Authorization: All payments are processed securely. By placing an order, you authorize Metatechrig to charge the provided payment method for the total amount due, including any applicable taxes, shipping, and handling fees.
Order Fulfillment: Orders are typically processed within 1 to 2 business days after receipt of payment. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Cancellations and Changes: Once an order is placed, it may not be possible to cancel or modify the details of the order. Please review your order carefully before completing the purchase. If you need assistance, contact us as soon as possible, and we will do our best to accommodate any changes before the order is shipped.

4. Payment Methods

We accept the following payment methods for all purchases:

Credit and debit cards (Visa, MasterCard, American Express, Discover)
PayPal
Other secure online payment methods (as available)

Payments will be processed at the time of order, and your card will be charged for the total amount of your purchase, including any applicable taxes and shipping fees.

5. Shipping and Delivery

Metatechrig ships products to the United States and select international locations. The delivery time will vary based on the shipping method chosen and the destination address.

Shipping Costs: Shipping costs will be calculated during the checkout process based on the size, weight, and destination of your order.
Shipping Time: Shipping times depend on the shipping method selected. Standard shipping typically takes 5 to 7 business days within the United States, while expedited shipping options are available for faster delivery.
International Shipping: International orders may be subject to additional shipping fees, customs duties, or taxes, which are the responsibility of the customer.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

7. Returns and Refunds

If for any reason you are not satisfied with your purchase, Metatechrig offers a straightforward Return and Refund Policy. Returns are accepted within 30 days of receipt, provided that the products are in their original, unused condition with all packaging and accessories intact.

For more details, please refer to our Return and Refund Policy.

8. Warranty and Product Quality

We stand by the quality of our products. If you receive a defective or damaged product, please contact us immediately at info@metatechrig.com or call (201) 389-6480. We will provide you with instructions on how to return the defective item for a replacement or refund.

9. Limitation of Liability

To the fullest extent permitted by law, Metatechrig is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the purchase price of the product in question.

10. Privacy and Security

Your privacy and security are of utmost importance to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

Contact Us

If you have any questions regarding our Sales Policy, need assistance with an order, or would like more information about our products, please contact us: