SALES POLICY – METATECHRIG
EFFECTIVE DATE: MARCH 25, 2025
At METATECHRIG, we are committed to providing a premium shopping experience for luxury timepieces. This Sales Policy outlines our terms and conditions regarding pricing, order processing, payments, shipping, returns, and customer rights. By making a purchase from METATECHRIG, you agree to the terms detailed in this policy.
This policy complies with Google AdSense guidelines, GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and international e-commerce regulations, ensuring a secure, fair, and transparent transaction process for all customers.
1. PRODUCT INFORMATION AND PRICING
✔ All products displayed on METATECHRIG are 100% authentic and brand-certified luxury timepieces.
✔ We strive to provide accurate product descriptions, pricing, and availability, but occasional errors may occur. If an error is discovered after a purchase, we will notify you to offer a correction or a refund.
✔ Prices are subject to change at any time due to market conditions, supplier costs, or promotional offers.
✔ Prices are displayed in United States Dollars (USD $) unless otherwise stated.
✔ Prices do not include applicable taxes, customs duties, or shipping fees, which will be calculated at checkout.
✔ We reserve the right to modify or discontinue any product at our discretion without prior notice.
2. ORDERING AND PAYMENT METHODS
At METATECHRIG, we offer secure payment options for a seamless shopping experience, including:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal for fast and secure transactions
✔ Apple Pay & Google Pay for mobile-friendly payments
✔ Bank Transfers (for wholesale or bulk orders)
✔ Store Gift Cards & Promotional Discount Codes
✔ All payments must be completed in full before an order is processed.
✔ METATECHRIG does not accept cash, personal checks, money orders, or cryptocurrency at this time.
For full details, refer to our Payment Policy.
3. ORDER PROCESSING AND CONFIRMATION
✔ Once an order is placed, customers will receive an order confirmation email detailing their purchase, payment, and estimated shipping time.
✔ Orders are typically processed within 1-3 business days, excluding weekends and holidays.
✔ Orders placed during high-demand periods (such as holiday seasons or special promotions) may require additional processing time.
✔ If an item is out of stock after purchase, we will notify you and offer an alternative product or a full refund.
4. SHIPPING AND DELIVERY
We provide domestic and international shipping, ensuring our customers worldwide can enjoy our premium timepieces.
✔ Standard Shipping: Estimated delivery within 5-10 business days.
✔ Express Shipping: Estimated delivery within 2-5 business days.
✔ Overnight Shipping: Next-day delivery for eligible locations (orders must be placed before 12:00 PM PST).
✔ International Shipping: Estimated delivery within 7-15 business days, depending on customs clearance.
✔ Shipping fees are calculated at checkout and do not include customs duties or import taxes, which are the customer’s responsibility.
✔ Customers will receive a tracking number via email once their order has shipped.
For full details, refer to our Shipping Policy.
5. TAXES, DUTIES, AND ADDITIONAL FEES
✔ Customers may be subject to applicable taxes, VAT (Value-Added Tax), customs duties, or import fees based on their country’s regulations.
✔ These fees are not included in the product price and must be paid by the customer upon delivery, if applicable.
✔ We encourage customers to check with their local customs office to determine potential charges before ordering.
6. ORDER CANCELLATIONS AND MODIFICATIONS
✔ Orders may be canceled within 12 hours of purchase for a full refund.
✔ After 12 hours, the order may already be in processing and cannot be canceled.
✔ If an order has already been shipped, customers must wait for delivery and initiate a return request if necessary.
✔ If you need to modify an order, contact us as soon as possible at info@metatechrig.com.
For full details, refer to our Refund and Return Policy.
7. RETURNS, REFUNDS, AND EXCHANGES
✔ Customers can request a return within 7 days of receiving the order.
✔ Items must be unused, in original packaging, and in perfect condition to qualify for a refund.
✔ Refunds will be processed within 7 business days after the returned item is inspected.
✔ Shipping fees are non-refundable, except for cases where the return is due to our error.
✔ Custom and final-sale items are not eligible for returns unless defective.
For full details, refer to our Refund and Return Policy.
8. WHOLESALE AND BULK ORDERS
We offer special pricing and discounts for bulk orders, watch collectors, and business clients.
✔ Wholesale pricing is available for large-quantity orders upon request.
✔ Orders can be customized to fit collector or reseller specifications.
✔ Interested buyers can contact our wholesale team at info@metatechrig.com for inquiries.
9. PROMOTIONS, DISCOUNTS, AND GIFT CARDS
✔ Promo codes must be applied at checkout and cannot be combined with other offers unless stated.
✔ Gift cards are non-refundable and cannot be exchanged for cash.
✔ Limited-time sales may have specific conditions, and all promotional items are final sale unless defective.
Customers subscribed to our newsletter will receive exclusive offers, early access to promotions, and luxury watch insights.
10. COMPLIANCE WITH GOOGLE ADSENSE AND E-COMMERCE REGULATIONS
Our Sales Policy is fully compliant with Google AdSense guidelines, GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and international e-commerce laws, ensuring:
✔ Transparency in pricing, order fulfillment, and return policies.
✔ Secure transactions with encrypted payment processing.
✔ No misleading claims or hidden fees.
✔ Adherence to international consumer protection standards.
By placing an order with METATECHRIG, you acknowledge that you have read and understood our Sales Policy and agree to its terms.
11. CUSTOMER SUPPORT AND CONTACT INFORMATION
For questions regarding orders, shipping, payments, or returns, please contact our support team.
📍 Address: 88 N Franklin Tpke, Ho Ho Kus, New Jersey
📞 Hotline: (201) 389-6480
📧 Email: info@metatechrig.com
🌎 Website: https://metatechrig.com/
Thank you for choosing METATECHRIG – Where Timeless Luxury Begins!